Q. Will McIntosh Amplifiers drive my hard-to-please speakers (power-hungry, electro-static, unusual impedance...)?
A. The availability of very high power, impedance matching Autoformers, protection circuitry and general rugged design of McIntosh Amplifiers means you can find an amp that will successfully drive any commercially made loudspeakers available.   

Q.Where can I see reviews of McIntosh gear?
A. For published reviews, go to our Reviews page.
McIntosh Owner's often share their comments and experiences relating a specific product. To read these go to a product page and under Additional Information: click on "Owner's Comments". If there is a published review on this product, you can also access it under Additional Items: "Review". Amateur end user reviews of many McIntosh components can be seen at:
http://www.audioreview.com/
 
Q. How do you tell if you are listening to a digital source on a MX120 or MX136?
A. In the blue alpha-numeric display, to the right of the displayed source, (DVD, CD2, etc.) there will be a dot to indicate digital signal.
DVD = analog
DVD. = digital   

Q.What is the difference between the MVP861 and the MVP871 DVD players?
A. The MVP871 adds HDMI output and scaling capabilities.   

Q. How do I do a system Default on the MX120 or MX136?
A. The soft reset is, with the unit on, to hold the standby button until the unit clicks off and then on again. This will reset the micro but save menu settings. Not in the manual is the System Default that restores factory defaults. In cases where the unit does not respond to controls, some lights are lit and others are not, or the unit just acts funny, a deep reset can often bring it back to life. The system default procedure is: With the unit in standby; press and hold the SYS OFF and LATE NITE buttons simultaneously until ''SYS DEFAULT'' appears on the display.
*Note: it is advisable to write down all user settings like speaker distance and input assignment, as these will revert to factory settings.   

Q. Can I get IR code for my Pronto remote?
A. Some McIntosh IR codes in Pronto's .ccf format are available at http://www.prontoedit.com/ and http://www.remotecentral.com/   

Q. How do I control my non-McIntosh component from my McIntosh system?
A. The McIntosh RCT-4 remote translator generates a lot of questions. Read the manual carefully.Here are some RCT-4 programming tips:
-Fresh batteries, a weak signal may cause the LEARN light to flash, but not teach it the full command.
-Hold the other brand button down long enough because some remotes send out a product code first and then send the IR command.
-Set the remotes on a book so they are even with the RCT eye and don't move during the button pushing.
-Make sure you don't double push the button.
-Not all commands of all brands and models can be learned by the RCT-4, It will repeat commands it can not learn, so point the other brand remote at a keypad or IR sensor and try the button that doesn't seem to be learned to verify the connection to the device you are trying to control.   

Q. What is the difference between a C-1000 and C500?
A. The C1000 allows the simultanious use of both Solid State and Tube output modules, and will between modules. The C500 can be purchased with either a Solid State or Tube output module, but does not allow use with both.   

Q. How do I get McIntosh product literature?
A. Go to our Manuals & Literature page. If you still can't find what you need, requests for product literature can be directed to McIntosh Sales Administration Department, 607-723-3512 x388 M-F EST.   

Q. Where can I get parts for my old McIntosh gear? Who do I talk to if I am having trouble hooking up or operating my McIntosh gear?
A. McIntosh Tech. Support is open 9:00 AM to 5:00 PM EST, M-F. You may call the factory at 607-723-3512 x311 for Chuck Hinton (chinton@mcintoshlabs.com) or phone Ron Cornelius (west coast) at 650-328-1490 (ron-c-mcintosh@msn.com).   

Q. Where can I get Owners Manuals and Service Manuals?
A. For owners manuals of current products, go to our Manuals & Literature page. Many owners and service manuals are available from our Parts Department at 607-723-3515 x346 M-F EST.