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CONTACT US

McIntosh Laboratory, Inc.

2 Chambers Street
Binghamton, NY 13903-2699
(P) +1-607-723-3512
(P) +1-800-538-6576
(F) +1-607-724-0549

Send us a Message

HOME AUDIO

For all general or presales questions pertaining to McIntosh products.

TECHNICAL SUPPORT

For technical support of your existing McIntosh products including performance, functionality, drivers, software, firmware, connection or compatibility questions.

SERVICE

For all warranty or repair issues after first contacting Technical Support.

PARTS

For ordering replacement parts, owner's manuals, service manuals or shipping cartons.

McIntosh Factory Tour

We gladly welcome current and future customers to tour our factory and see how McIntosh products are made. All tours must be scheduled ahead of time. Walk-in tour requests will not be accepted. You can use this form to start the scheduling process for your tour. A few helpful things to keep in mind:

  • Tours are approximately 1 hour long and are offered on Tuesday and Thursday at 9:30AM and 2:30PM. Tours are not available the last week of any month. Other blackout dates may apply.
  • Tour groups are limited to no more than 6 people.
  • No food, drinks, strollers, large backpacks, or open toed shoes are allowed on the tour.
  • Safety glasses are available if you would like to wear them.
  • While there are no age limits or restrictions for our tours, you will be walking around a very active factory floor; please keep this in mind when determining who to bring on your tour.
  • All employees and visitors entering the building will be subject to a temperature check.
  • You may take photos on the tour but taking videos is not allowed.

GENERAL QUESTIONS AND COMMENTS

For all other questions or comments.

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McIntosh Laboratory, Inc. - 2 Chambers Street - Binghamton, NY 13903-2699
© 2025 McIntosh Laboratory, Inc.
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DO NOT SELL OR SHARE MY PERSONAL INFORMATION

OPT-OUT REQUESTS FOR US STATE RESIDENTS

At McIntosh Laboratory, Inc., we use your information to help deliver the best experience and to keep you informed of offers, special promotions and new products. We do not directly exchange personal information for financial remuneration, such as monetary compensation. However, the consumer privacy laws of certain US states, including California, Colorado, and Connecticut define the term "sale" in a manner that includes disclosures of Personal Data in exchange for anything of value, such as other information. These states’ laws, as well as laws in Utah and Virginia, also regulate the use and disclosure of Personal Data for targeted or cross-context online behavioral advertising.

Where they apply, these states’ laws give residents of these states the right to opt out of the use and disclosure of their Personal Data for targeted or cross-context online behavioral advertising, and in the case of California, Colorado, and Connecticut, from "sales" of their Personal Data as defined by the laws in those states. For more information, please see our Privacy Policy.

To opt out of online "sales" of your personal information and the use and disclosure of personal information for targeted or cross-context online behavioral advertising, please visit our preference center, and click the "Reject All" button, and then click "Confirm My Choices." Please note that your preferences will only apply to this website and only to the browser and device you are using at the time you make the selection. You will need provide your preferences for each browser on each device you use, and on each website of ours that you access, to make the opt out effective on those other browsers, browsers, devices, and websites.

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If you are a resident of California, Colorado, or Connecticut and would like to exercise the right to opt-out of offline "sales" of your personal information, such as to our dealers or distributors, you or the authorized agent that you authorize to act on your behalf may submit a request to us by completing the form below, calling us at 1-800-538-6576, or emailing us at [email protected].

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