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CONTACT US

McIntosh Laboratory, Inc.

2 Chambers Street
Binghamton, NY 13903-2699
(P) +1-607-723-3512
(P) +1-800-538-6576
(F) +1-607-724-0549

Send us a Message

HOME AUDIO

For all general or presales questions pertaining to McIntosh products.

TECHNICAL SUPPORT

For technical support of your existing McIntosh products including performance, functionality, drivers, software, firmware, connection or compatibility questions.

SERVICE

For all warranty or repair issues after first contacting Technical Support.

PARTS

For ordering replacement parts, owner's manuals, service manuals or shipping cartons.

McIntosh Factory Tour

We gladly welcome current and future customers to tour our factory and see how McIntosh products are made. All tours must be scheduled ahead of time. Walk-in tour requests will not be accepted. You can use this form to start the scheduling process for your tour. A few helpful things to keep in mind:

  • Tours are approximately 1 hour long and are offered on Tuesday and Thursday at 9:30AM and 2:30PM. Tours are not available the last week of any month. Other blackout dates may apply.
  • Tour groups are limited to no more than 6 people.
  • No food, drinks, strollers, large backpacks, or open toed shoes are allowed on the tour.
  • Safety glasses are available if you would like to wear them.
  • While there are no age limits or restrictions for our tours, you will be walking around a very active factory floor; please keep this in mind when determining who to bring on your tour.
  • All employees and visitors entering the building will be subject to a temperature check.
  • You may take photos on the tour but taking videos is not allowed.

GENERAL QUESTIONS AND COMMENTS

For all other questions or comments.

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McIntosh Laboratory, Inc. - 2 Chambers Street - Binghamton, NY 13903-2699
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